Privacy policy

Escalera Towing ("Company", "we", or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to safeguard it.

1. Information We Collect

Contact details such as your name, phone number, email address, and service location submitted via contact forms or phone inquiries.
Information automatically collected via website usage (IP address, browser type, etc.).

2. How We Use Your Information

To schedule and dispatch towing and roadside assistance services.
To communicate with you regarding your service request.
To improve our service offerings and website functionality.

3. Information Sharing

We do not sell, rent, or lease personal information. Your data may be shared only:

With service partners necessary to fulfill your request.
As required by law or legal process.

4. Data Retention

We retain your data only as long as necessary for the purposes outlined above, unless legally obligated to keep it longer.

5. Security

We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure.

6. Your Rights

You have the right to request access, correction, or deletion of your personal data. Contact us at escaleratowingeast@yahoo.com.

7. Contact Us

For any questions about this Privacy Policy, please email us at escaleratowingeast@yahoo.com.